Returns & Exchanges

At Diabexy, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit or style, we offer a seamless 30-day return and exchange policy to ensure your wardrobe remains flawless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the original, unworn items with all tags attached into their original packaging to ensure they are protected during transit.

3

Ship It Back

Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned garments, we will process your refund or ship your new exchange size within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing