Frequently Asked Questions

Everything you need to know about your Diabexy shopping experience.

What is the standard shipping timeframe?

We process and ship orders within 1-2 business days. Depending on your location, delivery typically takes 3 to 7 business days.

How can I return or exchange an item?

We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund or exchange.

Do you offer international shipping?

Yes, Diabexy ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress.